ETHICAL CODE PROGRAM

One Child's Village exists to improve the well-being of children who are orphaned by HIV/AIDS. Without your support, we would not be able to provide education, health care, and food to orphans. We place a high value on our relationship with you, our donors, and we thank you for your commitment to us.

We believe that transparency and accountability are essential to our success. With this in mind, we became a member of Imagine Canada's Ethical Code Program in June 2010.

The Ethical Fundraising and Financial Accountability Code lays out a set of standards for charitable organizations to manage and report their financial affairs responsibly. By adhering to these standards, we are complying with generally accepted practices for soliciting and managing donor dollars. This is important because you, our supporters, are entitled to transparency and the greatest impact possible for your investment in us.

For more information about the Ethical Code Program, you can visit Imagine Canada.

Questions about our adherence to the Ethical Code? Email us at contact@OneChildsVillage.org or visit our archives for our financial statements.

You can also download the Ethical Code itself by clicking on the link below.

Ethical Code Handbook

Complaints Process
If you have a concern or a complaint regarding One Child's Village's fundraising practices or our adherence to the Ethical Code Program, we would appreciate hearing from you to investigate and respond to your concerns. Please write a letter detailing your concerns and send it to us by email at complaint@OneChildsVillage.org or by mail to:

One Child's Village
Attn: Ethical Code
Suite 3382
11215 Jasper Avenue
Edmonton, Alberta
Canada T5K 0L5

Please be sure to provide us with a return address where, upon completing a review of the matter, we may respond to you with a letter outlining our findings and any additional action to be taken. We thank you in advance for helping us uphold ethical fundraising and financial accountability practices.

If you would like to view our financial statments from previous years, visit our archives.

Be an informed donor. Visit Giving to Charity: Information for Donors by the Canada Revenue Agency.